Acceptable Use of the WELL Forum

The WELL Forum is a place for the WELL community to collaborate on and learn about topics related to the WELL Building Standard (WELL Standard) and application of the WELL Standard (WELL). The WELL Forum will help connect the entire WELL community, providing the opportunity to network and forge connections with WELL experts and the IWBI team in their region and around the world. Users will have the opportunity to join community and regional threads, view education and on-demand training and download exclusive tools and resources and more as we develop the platform over time.

The following rules and guidelines are presented here so that you know what is expected of you and what you can expect from other users.

By accessing this platform and participating in the WELL Forum, you acknowledge acceptance of these Acceptable Use terms and conditions. IWBI reserves the right to change these Acceptable Use terms and conditions from time to time at its sole discretion. These Acceptable Use terms and conditions apply to all your visits to the WELL Forum, both now and in the future.

1. General guidelines

  • We are here to help. If you are new to the WELL Forum and are unsure about anything, just ask! ‘IWBI hosts’ are associated with each forum thread (found under the ‘About’ tab within the thread space) who should be your first point of contact. You can also contact us at wellforum@wearewell.com for broader questions about the platform.

  • Stay on-topic. For everyone's benefit please stay on-topic. Please refrain from discussing personal matters, abusing any company or product, or from posting in a manner unrelated to WELL offerings and programs. Do not post any information that you do not wish to make public. Any information that you post can be obtained and used by others. You post at your own risk and responsibility.

  • Stay courteous. Everyone wants to have a positive experience in the WELL Forum- so make sure that you are not detracting from anyone else's experience. In particular, refrain from posting anything unlawful, libelous, defamatory, inflammatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, or otherwise objectionable or injurious to third parties. Your opinions are always welcome, but personal attacks and harassment on either the WELL Forum or through private messaging are not acceptable.

  • No unauthorized soliciting. While the WELL Forumoffers a means for manufacturers, service providers, consultants and others to connect with organizations pursuing WELL offerings and explain how their products or services may help organizations meet certain features of the WELL Standard or applicable rating, this WELL Forum Community is not intended for the unauthorized promotion of third party services, products, websites, or organizations. Please refrain from posting content that would constitute junk mail, spam, chain letters, or any other form of unauthorized solicitation.

  • Post lawful content. It is unacceptable to post any material (i) that would infringe any patent, trademark, copyright, or other proprietary rights of any party or disclose any trade secret (or other confidential information), (ii) that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware, or (iii) that is deemed to be illegal by any local, state, federal, or international law.

  • Be careful. Most people are happy to help out on the WELL Forum, but remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it. If the advice given by a user sounds wrong or risky to you, do not try it. In particular, if any user asks you for personal information, such as an account number, address, password or credit card number, do not provide it.

  1. You'll need to register to use The WELL Forum. Please refer to the IWBI Privacy Policy, which contains guidelines on how IWBI collects, uses and protects personal information. You are not allowed to register multiple accounts. Any user found to be active under multiple identities risks having one or more accounts suspended and their forum membership removed.

  2. IWBI retains the right to remove content and limit users' access. IWBI does not generally edit, monitor or pre-screen content posted by users on the WELL Forum. However, IWBI retains the right, in its sole discretion, to limit any users' access to the WELL Forum and to remove material that, in IWBI's sole judgment, does not comply with these Terms of Use, or that is otherwise inappropriate, harmful, objectionable, or inaccurate. IWBI may take any action deemed necessary in its own judgment to support these Acceptable Use terms and conditions. Such actions may include editing or deleting material and temporary or permanent banning of individual users.To report violations, please contact us at wellforum@wearewell.com. Please include the name of the forum thread, the date and time of posting and a link to the relevant post.

  3. Private messages and moderator actions. Contents of private exchanges with IWBI hosts, staff members and administrators should not be shared or discussed on the public forums. Such material will be subject to removal. If you have questions or comments, contact the forum administrator, staff or moderators through private message or by sending an email to wellforum@wearewell.com. For more information about how information may be used by IWBI, please consult IWBI’s Privacy Policy and the privacy policy of the WELL Forum provider Mighty Networks available here.

  4. Disclaimer of Warranties and Limitation of Liability. Users like you provide much of the material on the WELL Forum. Such third-party content is the sole responsibility of the person originating the material. IWBI does not control and is not responsible for this third-party material. All information provided on the WELL Forum is provided "as is" without warranty of any kind, either expressed or implied. IWBI does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any material in the community, regardless of the source of the material. IWBI, its affiliates, personnel and its suppliers will not be liable or responsible in any way for any content on the WELL Forum, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the terms and conditions that apply to the use of the IWBI website, and such website terms of use are incorporated herein by reference.

  5. Limited License. IWBI authorizes you to view and download a single copy of the content and materials published by IWBI on the WELL Forum solely for your personal, noncommercial use, or for purposes of assisting you or enabling you to assist your clients in the pursuit of WELL Certification, WELL Rating, WELL Score or other WELL designation or application, to help you learn more about and promote the movement to improve health and well-being in organizations, communities and the built environment or for purposes of encouraging others to pursue WELL Certification, WELL Ratingsa WELL Score or other designations in the WELL program. No other use of the information is authorized. In consideration of this authorization, you agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, trademark, copyright or any other intellectual property right of IWBI or any third party. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES. Content included on this site and provided by or on behalf of IWBI (including but not limited to text, graphics, logos, images and forum posts) is the exclusive property of IWBI. Further, you will have the opportunity to share content via the WELL Forum. By submitting your content to the WELL Forum you hereby grant to IWBI a worldwide, perpetual, irrevocable, royalty-free and fully-paid, freely transferable, sub licensable (through multiple tiers) right to exercise all copyright, publicity, and moral rights, in any media now known or not currently known, with respect to any content you provide to us in any public space on this website or in any email that you provide to us through this website or any other IWBI website. Further, feedback shared on the forum may be used by IWBI in its ongoing efforts to improve upon its programs. Accordingly, you hereby grant to IWBI a royalty-free, perpetual, non-terminable, transferable, sub-licensable, worldwide, and unlimited license to IWBI to use, publicly display, publicly perform, reproduce, modify and distribute any suggestions, recommendations, proposed modifications, content, materials and other feedback You create, and any derivative works thereof (“Feedback”), and all intellectual property You own and embodied in or by such Feedback, provided or otherwise created in connection with or resulting from the WELL Forum, for any purpose, including but not limited to, develop, enhance or otherwise revise WELL or any other related guidelines, resources or materials or any other offerings or programs. You agree and acknowledge that IWBI may, but is not obligated to, use any Feedback You may submit, contribute to, or collaborate on and that You will receive no compensation for submission, contribution or use of any or all of such Feedback. Please do not post content on the WELL Forum if you do not want to grant IWBI the above-mentioned rights.

  6. Trademarks. The trademarks, logos and service marks ("Marks") displayed within the WELL Forumare the property of IWBI or other third parties. Users are not permitted to use these Marks without the prior written consent of IWBI or such third party which may own the Mark. International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL Score, We Are WELL, the WELL Community Standard, The WELL Conference, WELL Health-Safety, WELL Equity Rated, WELL Performance Rated, Works with WELL, WELL and others and their related logos are trademarks or certification marks of International WELL Building Institute PBC in the United States and other countries.

  7. Cookies. The IWBI Cookie Notice explains how cookies may be used on the IWBI website and allows you to adjust your settings. You do not need to have cookies turned on to view forum postings. However, turning off cookies may affect functionality of the website or your ability to interact with the WELL Forum. Please also consult the privacy and cookie notices of the WELL Forum hosting provider Mighty Networks.

  8. International Site Use. All community content is in English. The WELL Forum may not be helpful or relevant to all international customers. Not all products or programs mentioned will be available internationally.

  9. Links to Third Party Sites. The WELL Forum is hosted by a third party Mighty Networks and may contain links to third party sites. Access to any other internet site linked to this website is at the user's own risk and IWBI is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. IWBI provides these links merely as a convenience and the inclusion of such links does not imply an endorsement. Any links posted by you are subject to all terms and conditions like any other type of content posted to the WELL Forum. You may not post a link that directs users to any content or information that would constitute a violation of these Terms of Use.

  10. Access to Password Protected/Secure Areas. Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. You are advised to maintain the confidentiality and security of all log-in credentials.

Last updated September 13, 2023

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International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL EP, WELL Score, The WELL Conference, We Are WELL, the WELL Community Standard, WELL Health-Safety Rated, WELL Performance Rated, WELL Equity Rated, WELL Equity, WELL Residence, Works with WELL, WELL and others, and their related logos are trademarks or certification marks of International WELL Building Institute pbc in the United States and other countries.